Payment, cancellation, and refund policies

Foundations for BeFriender Ministry

Payment and deadline

  •  Registrations are not considered confirmed until the balance due has been paid in full.

Registrant cancellations

  •  If a paid registrant cancels, a substitute can attend the workshop in his/her place; otherwise, the fee will be applied to a future “Foundations” workshop registration for either the original registrant or another registrant from the same organization.

    • The amount held for a future “Foundations” registration must be used within 2 years or it will be forfeited.

    • If the workshop price has increased for the later workshop, the difference will be due for the workshop. Any multiple registrant discounts utilized for the original workshop may not apply to the later workshop.

  •  Requests for refunds for cancelled registrations must be submitted in writing. Approved refunds will be issued after the workshop.

    •  Approved refunds will be issued according to the following schedule.

    •  If a refund is issued, the amount not refunded is considered a processing fee and cannot be applied to a future workshop.

    • Exceptions may be made in cases of emergency.

       

 

Written request received

Refund

 

6 or more weeks prior to the workshop

Full refund minus $100 processing fee

 

4-5 weeks prior to the workshop

75% refund

 

3 weeks prior to the workshop

50% refund

 

Less than 3 weeks prior to the workshop

No refund

    

No-shows

·          If a paid registrant fails to attend a workshop without prior notice to BeFriender Ministry,  the payments will not be refunded and the payment cannot be applied to a future workshop.

·          Exceptions will be made in cases of emergency.

Workshop cancellations

·          In order to be good stewards of funds, the BeFriender Ministry National Office reserves the right to cancel a workshop with fewer than the minimum number of registrants.

·          If the BeFriender Ministry National Office cancels a workshop, registrants can choose to have credit for the fee applied to a future registration or to have the fee refunded in full.

 

© 2008 BeFriender Ministry - A Listening Presence